1. Return Policy You may return unopened and unused products within 30 days of receipt for a full refund. Products must be returned in their original packaging.
2. Refund Process To request a refund, contact our customer service team at [email address] with your order number and reason for return. Refunds will be processed once we receive and inspect the returned item.
3. Non-Refundable Items Certain items, including those marked as non-returnable or used products, are not eligible for return or refund.
4. Shipping Costs Shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part.
5. Exchanges We do not offer direct exchanges. Please return the item and place a new order if you wish to receive a different product.
6. Contact Us For any questions regarding returns or refunds, please contact us at info@ayurvedaprakalp.com